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PostPosted: Fri Sep 18, 2009 1:12 pm 
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Joined: Fri Oct 10, 2008 9:40 pm
Posts: 2034
Location: ottawa
I"m attaching this to the beginning so no one else freaks out unnecessarily.


Sobey's owner has been great, she got through to the company for me. I then called them and the cookies are from NAFTA foods, a peanut,tree nut free facility. I have no idea why our son had a reaction but it should not be from the cookie. When he reacts and I can't confirm anything about what he ate and with the info. I was given I had no other reason but to believe it was from the food just eaten. I have no idea why the bakery dept. would tell me it looked like it was from a nut facility, they should have just said they didn't know and find out more before opening their mouths. I told the person at Nafta foods that by having no company, no contact info, no label other than ingredients it really makes a product suspisious. So the boy is better after benadryl, and I need a drink.
Sorry for the scare.

I never the less will always go with what my gut tells me.





I am SOOOOOOOO *********** mad. My husband bought a cookie from Sobey's, it is sealed in a clear cleophane type packaging, is a school bus iced with little faces etc. It has ingredients on the back but no company's name. He bought it because it had a peanut free sticker on the front. Something didn't sit right with me but I really am trying to be more open and not restrict him so much diet wise. So I took my first ever big leap of faith and gave him a small piece (about the size of a dime). Then I really felt something was not right so I called Sobey's. I asked what company made it and that although ingredients were listed it didn't actually say a nut/peanut facility anywhere. So I called, and the bakery lady's first comment was "well is it a serious peanut allergy:. I said all allergies are serious. She went to find out what company it was from, came back and said that it was from a company where they do make nut cookies but this one didn't have nuts in it. I said they'd better check again as that is NOT NUT FREE. She told me that there are cookies identical some have the nut free symbol and some don't.
THEN GET THIS, she starts ******* lecturing me on how her husband has an allergy and it isn't serious and I should check with my doctor as maybe our son's allergy isn't serious and peanut free means different things to different people depending how sever their allergy is. I freaked, yelled, told her to stop talking and I wanted the owner on the phone. I shop there all the time and I chat with the owner frequently. She is wonderful, kind and always over the top helpful when I have other questions. I was bawling by the time I got on the phone with her. I told her when my son can die and I live this allergy life daily I don't need a lecture on parenting. I said ALL ALLERGIES are serious and regardless, if it is laballed peanut free IT MUST BE PEANUT FREE> I told her she'd better pull the cookies ASAP before someone dies. Being that it would be nut trace is a crap shoot as to which cookie may cause a reaction.
Then, to make matters worse, our son within a couple minutes started breaking out in rash and hives. Luckily not more than a benadryl flare up but now I'm freaked ready to use the epipen if one more hive shows. I am so angry, I'm mostly angry at myself. I am soooooooooo careful, over the top careful. My gut warned me but I am really trying to loosen up and trust more products. I will never not trust my instincts again.

The owner called, told me she pulled the cookies and that the company does look like it is a nut facility. She will confirm this for me and find out exaclty where they are from, what else is processed there.


The cookie my husband bought was a sugar cookie
There was black icing for the wheels and faces and yellow icing on the top to outline the bus. He said they were in a wicker basket by the bakery section.
They have a peanut free symbol sticker right on the front about the size of a loonie. The sticker just that, just an after market sticker. It has a colour picture of a brown peanut with the red circle with the line through it and the words nut free on it.

The back says made in canada
upc 628020101562

_________________
DD 12 yrs -no allergies
4 yr old DS - asthma/eczema Anaphylactic to Peanuts, all tree nuts, sesame , all pea/lentil legumes, gelatin.
Allergic to trees, grass,ragweed, feathers, dander, mold and dust.
Outgrew eggs, fish, shellfish


Last edited by BC2007 on Fri Sep 18, 2009 3:05 pm, edited 3 times in total.

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PostPosted: Fri Sep 18, 2009 1:26 pm 
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Site Admin

Joined: Tue Mar 22, 2005 11:17 pm
Posts: 6455
Location: Ottawa
Have you concidered contacting CFIA?

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Moderator
Daughter: asthma, allergies to egg, milk, peanuts, tree nuts, most legumes (not soy) & penicillin. Developing hayfever type allergies.
Husband: no allergies
Me: allergies to some tree that flowers in May
Cat: allergic to beef, pork and lamb


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PostPosted: Fri Sep 18, 2009 1:43 pm 
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Joined: Fri Oct 10, 2008 9:40 pm
Posts: 2034
Location: ottawa
I just called the CFIA....just got a voice mail. I left a message with as many details as I could.
I am still shaking I'm so upset and angry.

_________________
DD 12 yrs -no allergies
4 yr old DS - asthma/eczema Anaphylactic to Peanuts, all tree nuts, sesame , all pea/lentil legumes, gelatin.
Allergic to trees, grass,ragweed, feathers, dander, mold and dust.
Outgrew eggs, fish, shellfish


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PostPosted: Sun Sep 20, 2009 10:31 am 
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Joined: Fri Jun 05, 2009 4:22 pm
Posts: 79
Location: Houston, TX
I know this is a stretch, but my dd breaks out from icing because (the theory is) her body sees the cottonseed oil proteins as peanut proteins because they are so similiar. She is pretty allergic to cottonseed oil and get hive reactions. Most icings contain it...just a thought...I'm so sorry y'all went through that - I am glad you spoke with the owner, though - hopefully the other person now knows not to lecture people :evil:

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Daughter, 10 - NKA

Daughter, 3 - peanut, tree nuts, crustacean, dust mites, cottonseed oil, sunflower oil, mangoes, mustard, and very mild outdoor allergies, eczema, asthma

Son, 2 - asthma, mild eczema, peanut, mild soy, mild egg


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PostPosted: Sun Sep 20, 2009 1:30 pm 
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Joined: Fri Oct 10, 2008 9:40 pm
Posts: 2034
Location: ottawa
That is also one of the things which crossed my mind while sifting out what caused his reaction. I attached below what I posted on the parents forum, sorry, I put it in two places when I was first concerned about the cookie being from a nut facility. Turns out in the long run the cookie was in the bakery display case not even in a basket but right on the shelf where all the nut cakes etc. are put.

The CFIA is going to pick up the cookie just to be safe but we think we discovered the source of the cross contamination. I assumed that my husband had picked up the cookie form the wicker baskets in front of the bakery. I haven't gone near the bakery in 1 1/2 years so don't pay too much attention to that part of the store. After a full run through on 'the cookie purchase' my husband mentioned it was in the glass bakery case. (light bulb moment) . So even though it was not open the packaging touched all the surface of the display case where all the in store bakery NUT/PEANUT cakes, cookies etc. are placed. SO, as I held the package I broke of a piece of cookie and I bet transferred nut trace to the cookie.


I called the owner back today of Sobey's. I let her know that I was pretty sure the cross contamination happened by having the cookies in the display case along side of the nut baked goods. My poor husband feels awful, he was so excited about finding a special baked treat that we would be able to purchase now and then for our son, now he feels sick. I have made enough of my own allergy errors (ahem, not using the epipen) so I know how in retrospect things look cut and dry but at the time......!
Anyway, I told the owner to never have the cookies not only in the display case behind the bakery counter. When the cookies are handled by someone they need to wear gloves or a thorough hand washing etc especially as it is the bakery staff handling them. She did let me know that the Sobey's safetly handbook specifically says to tell a customer to see their doctor etc. Shocked Shocked Shocked Shocked Shocked She happened to give a safety presentation last night and said she brought up yesterdays incident and does NOT advise anyone to say such a thing. I told her it insinuated I was uneducated about allergies and criticized my parenting and my intelligence. She will discuss with Sobey's H.O. and have that line removed and instead I suggested just saying they didn't have an answer but they would be happy to look immediatey into the situation and get back asap to the customer.

Huge lesson learned all around.
The CFIA is still picking up the cookie to look into the packaging (or lack of ) issue.

_________________
DD 12 yrs -no allergies
4 yr old DS - asthma/eczema Anaphylactic to Peanuts, all tree nuts, sesame , all pea/lentil legumes, gelatin.
Allergic to trees, grass,ragweed, feathers, dander, mold and dust.
Outgrew eggs, fish, shellfish


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PostPosted: Mon Feb 15, 2010 11:13 am 
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Joined: Thu Feb 11, 2010 6:57 pm
Posts: 20
Location: Ottawa, Ontario
Wow, that's scary!

And one of the reasons I don't buy anything at Loblaws or Sobeys or Wal-Mart in the fresh-baked section. There's just too much of a chance that someone just handled a food with peas in it (like a pasta salad) and then comes over and puts wedges into a box for me, all without changing their plastic gloves.

My husband used to believe the service people behind the counter. That is, until we brought home a roasted chicken that he was assured was safe for me to eat. My gut started yelling at me and so I diligently read the label. Sure, none of the actual ingredients was I allergic to, but it had "may have come into contact with: peanuts, tree nuts, seafood ..." and went on for another two whole lines! He felt really bad and I think it struck home that the people behind the counter usually don't have a clue. :scratchy

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CracklinRosi

Allergic to peanuts, peas, cats, dust, ragweed, trees & grass (pollen season)
Toxic reaction to crustaceans.


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