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PostPosted: Tue Sep 28, 2010 3:44 am 
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Joined: Thu Aug 11, 2005 6:48 pm
Posts: 614
Location: Ontario, Canada / Cambridge, UK
Not a Canadian product but this is a perfect example of lack of clarity about cross-contamination in the UK.

http://www.worthenshaws-freedom.co.uk/

Looking at the website, you would think these products (particularly the frozen desserts) would be safe for those allergic to nuts. However, some people in the UK have purchased these products only to find that there is a warning that they are produced in a factory handling nuts. Worthenshaws have commented on their Facebook page to a poster's concern as follows: "the line is completely nut free but there are no 'nut free factorys' in the UK. It is the highest graded factory where avoiding cross contamination is highest on their priority list. We don't mean to mislead, our recipes are completely free from and the line is segregated from nuts however legally we cannot claim to be 'free from' only 'recipe free from'"

However, this statement does not appear anywhere on their website. In fact, there is a message implying that the frozen desserts are given to the owner's nut allergic son. But there is no statement clearly indicating that they are produced in a factory handling nuts. This lack of clarity does not give the nut allergic community enough information to make an informed decision and does not explain the legalities of the terms "free from" and "recipe free from". In fact, all the emphasis on allergies and the owner's nut allergic son strongly implies that the frozen desserts are 'safe' for those with nut allergies.

This company could do with providing a lot more clarity and transparency, and in fact, can be very misleading to those with nut allergies. There is a lot of hoopla right now as this is a high profile product arising from the UK Dragon's Den programme. Many people will probably rush out and buy the products without reading the labels because of the "personal" experience the owner has with her son's allergies.

_________________
16-year-old son: peanuts, nuts, raw egg whites, asthmatic
Self: allergic rhinitis, fragrance/chemical sensitivities, oral allergy syndrome


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PostPosted: Mon Oct 04, 2010 10:08 am 
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Joined: Thu Aug 11, 2005 6:48 pm
Posts: 614
Location: Ontario, Canada / Cambridge, UK
The company has since added a Manufacturers Allergen Statement on the website, which lists the allergens on the production line and factory.

However, it is still being marketed towards allergy sufferers!

_________________
16-year-old son: peanuts, nuts, raw egg whites, asthmatic
Self: allergic rhinitis, fragrance/chemical sensitivities, oral allergy syndrome


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PostPosted: Tue Nov 23, 2010 2:42 am 
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Joined: Thu Aug 11, 2005 6:48 pm
Posts: 614
Location: Ontario, Canada / Cambridge, UK
The company has now revised its Manufacturers Allergen Statement:

All of the ingredients used in the Worthenshaws Freedom Frozen Dessert products are peanut, nut, gluten, egg, milk and soya free. Although these allergens are handled on the manufacturing site, we adopt strict procedures of segregation and handling of all allergenic raw materials from receipt through to production. This, together with our rigorous cleaning procedures prior to production, ensure that the risk of cross contamination is very remote. Testing has shown that there are no traces of these allergens, to within the current sensitivity of testing at our UKAS accredited laboratory; therefore we believe that these products are safe for the allergen sensitive consumer. The addition of the statement 'produced in a factory that handles nuts, soya, milk, wheat, gluten and egg' is intended as information to the consumer so as not to mislead, rather than a warning.
http://www.worthenshaws-freedom.co.uk/a ... ement.html

Yes, you read correctly. The company is stating that they believe the product is safe but STILL carry the allergen statement about the facilities on the label. Basically they are marketing the products towards the allergic consumer but the statement about the factory is really there to protect them from any court action should anyone have an allergic reaction. That is how I, as well as many other members of the allergic community in the UK, see it. I have never seen a product, in Canada or the UK, that is marketed as a specialty product for allergy suffers with a warning label about allergens in the factory.

_________________
16-year-old son: peanuts, nuts, raw egg whites, asthmatic
Self: allergic rhinitis, fragrance/chemical sensitivities, oral allergy syndrome


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