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PostPosted: Sat Apr 28, 2007 2:51 am 
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Joined: Sat Oct 01, 2005 8:55 pm
Posts: 412
Location: Vancouver, BC
I went to a bakery the other day, and they had a sign up that said "Nut Allergies? Ask us about our Nut Free cakes!" I said "oh, you have nut -free cakes?' and the clerk said, "well, you shouldn't eat them if you have a REALLY serious nut allergy, cos we cook with nuts and we can't guarantee them, but they don't have nuts in them." I said, "Honey, you are courting a law suit!". :roll: The clerk was not the owner, and understood what I was getting at and agreed with me that this was false advertising and very dangerous. The other sign they had said "Wheat Allergies? Ask about our wheat-free bread." And it was exactly the same situation, there would be no way a loaf of bread baked in that facility could help but be cross contaminated.

Does anyone have any idea who I should phone to get them to help these people understand that they shouldn't do this? The bakery is close to where we live and very popular, it would not be improbable that one of Aaron's friends parents saw a sign like that and thought....oh, this is great, I will get a cake that Aaron can eat for the next birthday.

When he was three he had a terrible reaction when a friend brought over squares that she had checked were safe, and they were full of peanuts, and I just gave it to him cos I trusted what she said (ahh, I remember those days when I was young and trusting!!!). He took one bite and started screaming. It was horrible. I gave him the Epipen within about 30 seconds, but his tongue and mouth were still swollen for over a day.


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PostPosted: Sun Apr 29, 2007 9:06 pm 
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Joined: Tue Nov 29, 2005 4:04 pm
Posts: 2044
Location: Gatineau, Quebec
You could start with the Better Business Bureau. Even if they can't help, they can probably tell you who to contact.

- Mainland BC BBB: http://lookup.bbb.org/SearchResult.aspx?ZipCode=V5K
- Vancouver Island BBB: http://lookup.bbb.org/SearchResult.aspx?ZipCode=V8N

I would also contact the CFIA - they also should be able to at least tell you who to contact if it isn't them.

- Might be a good place to start: http://www.inspection.gc.ca/english/fss ... aure.shtml

I agree, this is a really misleading and stupid thing for this bakery to do. They obviously have no clue about the severity of life-threatening food allergies.

K.

_________________
Karen, proud Mom of
- DS1 (12 yrs): allergic to cashews, pistachios, Brazil nuts, potatoes, some legumes, some fish, pumpkin seeds; OAS
- DS2 (1o yrs): ana. to dairy, eggs, peanuts; asthma


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PostPosted: Sun Apr 29, 2007 9:55 pm 
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Joined: Mon Jun 19, 2006 11:58 pm
Posts: 275
Location: on my pc in cp
that's REALLY scary, and I don't even have severe food allergies :o

_________________
allergies - penicillin, benadryl, dust mites, enviornmental & chemical
conditions - dermatographism, eczema, well contorolled asthma
dietary - lactose intollerant, vegatarian


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PostPosted: Fri May 18, 2007 1:26 am 
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Joined: Sat Oct 01, 2005 8:55 pm
Posts: 412
Location: Vancouver, BC
Yay! I contacted the Environmental Health Officer and he went and told them to take down their signs and that he would be back to check. He wrote me a nice e-mail. Here is a part of it:
_______________________________________________________________________
I did address the issue. The signs are somewhat misleading with regards
to the statements of "Nut-Free", and "Wheat Allergies???". I can see
the standpoint of the premise of "ask about our nutfree cakes" as a
precautionary statement. However, the bottom line is of course the
severity of the risks that even a minute nut residue can cause
devastating effects to severe nut/wheat associated allergy-effected
persons.

In effect, I mandated the operator to take down the signs and use
precautionary signage instead (i.e. "Our cakes may contain nut
by-products."). I consulted with the Canadian Food Inspection Agency
(CFIA) regarding this matter. Our Food Code is issued by them & is the
basis of our education/enforcement for public food inspections.
Appendix C: Typical Food Allergens overviews what operators should be
doing with regards to selling products that may contain allergens. Here
is the link:
http://www.cfis.agr.ca/english/regcode/ ... _e.shtml#p
ac

I will be doing a follow-up inspection next week to check that
infractions have been corrected & the allergen signs have been altered
accordingly.

Thank you for your help.


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PostPosted: Fri May 18, 2007 8:36 am 
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Joined: Sat Apr 16, 2005 12:09 am
Posts: 1054
That's awesome Pam -- it just goes to show you that every little bit of effort each one of us makes, really does make a difference!


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PostPosted: Tue Jun 12, 2007 7:52 pm 
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Joined: Mon Feb 07, 2005 6:39 pm
Posts: 2948
Location: Toronto
Way to go, Pam.

Karen, does Pam get to be an honorary caped EpiPerson?

:D

_________________
Allergic to soy, peanut, shellfish, penicillin


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PostPosted: Tue Jun 12, 2007 10:39 pm 
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Joined: Tue Nov 29, 2005 4:04 pm
Posts: 2044
Location: Gatineau, Quebec
Definitely. I don't have the means to draw a picture myself, Pam, but if I can get one of the boys to take out their markers in the near future (not always possible with the nice weather) and draw a likeness of you with a cape, I will try to post it. :)

In all seriousness, thank you SO MUCH for taking the time to address this situation. One person and/or company at a time. I like to think that the bakery has learned from this experience and will take lift-threatening allergies more seriously in the future.

K.

_________________
Karen, proud Mom of
- DS1 (12 yrs): allergic to cashews, pistachios, Brazil nuts, potatoes, some legumes, some fish, pumpkin seeds; OAS
- DS2 (1o yrs): ana. to dairy, eggs, peanuts; asthma


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