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PostPosted: Thu Nov 19, 2009 2:43 pm 
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Joined: Mon Jul 03, 2006 8:23 pm
Posts: 190
Hi!

I just called Nutrisoya to ask about buying Natur-a rice beverages (original and vanilla flavours).

The rep. told me that there were none of my allergens in the rice milk, but she sounded a bit tentative, so I asked about cross-contamination. I just had a feeling that I had to be more specific in my follow up questions. After a number of follow-up questions, she finally went to the database (the one she should have had in front of her when I first asked the question).

End result: Nutrisoya Natur-a rice beverages are produced on shared lines with tree nuts.

She assured me that they are very thorough in their sanitation procedures, but I informed her that some people are so severely allergic that this is insufficient. I recommended that she let those in charge of labeling know that a "May contain traces of tree nuts" statement would be useful to allergic consumers.

Unbelievable. I was going to use this in a soup, and had I not asked follow-up questions, I would have served it to my family!


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