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PostPosted: Sun Oct 31, 2010 1:08 pm 
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Joined: Sun Nov 30, 2008 11:00 am
Posts: 1119
Safeway's brownie label read something like: May contain peanuts and other allergens.

Of course we expected it to contain nuts but what good does "other allergens" do for people? I filled out a comment card and also did not buy any Safeway products.

In contrast, Superstore/Extra Foods and Sobeys have all of their labelling with great May Contains now. And with Superstore, we have called to double-check and they have always reconfirmed what the label said.

Given the much better labelling at Superstore and Sobey's I mostly shop there.

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me: allergic to crustaceans plus environmental
teenager: allergic to hazelnuts, some other foods and environmental


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PostPosted: Thu Nov 04, 2010 11:25 am 
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Joined: Thu Sep 02, 2010 11:52 pm
Posts: 58
Location: Alberta
I find Sobey's labeling to be one of the worst. I wonder if it a regional thing? They do not put ingredient lists on many of their baked goods (I am pretty sure that an ingredient label is mandatory). When I have questioned the bakeshop staff on more than one occasion I ma met with the usual response of "we can't be responsible." One staff was even rude saying there's no such thing as a bakery without peanuts.

I have had the best luck with Save-On.

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DS 1: anaphylactic to peanuts, allergic to fish
DS 2: asthma


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PostPosted: Mon Nov 08, 2010 4:47 pm 
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Posts: 1119
We rarely buy from in-store bakeries so haven't looked at many of the ingredient labels. Sobey's labelling on their grocery and freezer items is very good.

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me: allergic to crustaceans plus environmental
teenager: allergic to hazelnuts, some other foods and environmental


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PostPosted: Mon Nov 08, 2010 6:48 pm 
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Joined: Fri Oct 10, 2008 9:40 pm
Posts: 2034
Location: ottawa
I also avoid all bakery/deli items but as far as the Compliments brand I find it to be very well labeled.

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DD 12 yrs -no allergies
4 yr old DS - asthma/eczema Anaphylactic to Peanuts, all tree nuts, sesame , all pea/lentil legumes, gelatin.
Allergic to trees, grass,ragweed, feathers, dander, mold and dust.
Outgrew eggs, fish, shellfish


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PostPosted: Thu Nov 18, 2010 9:52 pm 
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Joined: Sun Nov 30, 2008 11:00 am
Posts: 1119
Safeway Customer Service called to say that my comments would be forwarded to their head office. I have made a few comments over the years and that is the first time that they called to advise they were doing something about it. Good that they are doing it. But I'm still not buying from them...

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me: allergic to crustaceans plus environmental
teenager: allergic to hazelnuts, some other foods and environmental


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PostPosted: Thu Dec 16, 2010 9:28 am 
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Joined: Sun Nov 30, 2008 11:00 am
Posts: 1119
Safeway truly doesn't get it:

from CFIA:

The affected Quaker brand Chewy Granola Bars Value Packs which were previously recalled on November 24, 2010, may have been distributed, after the original recall, throughout Canada Safeway retails stores located in British Columbia, Alberta, Saskatchewan, Manitoba and Ontario.

There has been one reported reaction associated with the consumption of this product.

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me: allergic to crustaceans plus environmental
teenager: allergic to hazelnuts, some other foods and environmental


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PostPosted: Thu Dec 16, 2010 11:10 am 
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Joined: Thu Feb 26, 2009 12:05 am
Posts: 649
Location: AB, Canada
That is awful, and might make me change stores. I spend a fortune there every month...

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DSs 7,7,9 all PA


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PostPosted: Thu Dec 16, 2010 5:28 pm 
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Joined: Tue Mar 22, 2005 11:17 pm
Posts: 6476
Location: Ottawa
:frightened
I just fired them off an e-mail. :verymad

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Daughter: asthma, allergies to egg, milk, peanuts, tree nuts, most legumes (not soy) & penicillin. Developing hayfever type allergies.
Husband: no allergies
Me: allergies to some tree that flowers in May
Cat: allergic to beef, pork and lamb


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PostPosted: Thu Dec 16, 2010 7:26 pm 
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Joined: Mon Feb 07, 2005 6:39 pm
Posts: 2948
Location: Toronto
Good lord - Safeway didn't abide by a recall that was hugely publicized?!

Someone's head should roll. :damnedcomputer

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Allergic to soy, peanut, shellfish, penicillin


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PostPosted: Thu Dec 16, 2010 8:09 pm 
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Joined: Tue Mar 22, 2005 11:17 pm
Posts: 6476
Location: Ottawa
Yup! Maybe they should change their name?

I'll bet they get a big ol' fine for this! Rightly so, Nov 24-Dec 15? Don't tell me that something as important as recall alerts for such a large section of Canada is left in the hands of one person who let it slip.

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Daughter: asthma, allergies to egg, milk, peanuts, tree nuts, most legumes (not soy) & penicillin. Developing hayfever type allergies.
Husband: no allergies
Me: allergies to some tree that flowers in May
Cat: allergic to beef, pork and lamb


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PostPosted: Thu Dec 16, 2010 8:58 pm 
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Joined: Fri Oct 10, 2008 9:40 pm
Posts: 2034
Location: ottawa
Quote:
Maybe they should change their name?
:rofl Not to make light of the situation but good one Susan.

Did they not get the alert, did they ignore the alert? :banghead Imagine how many more boxes are now sitting in grandma's cupboard etc. for a safe snack when a little one visits.
Unacceptable on Safeway's part.

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DD 12 yrs -no allergies
4 yr old DS - asthma/eczema Anaphylactic to Peanuts, all tree nuts, sesame , all pea/lentil legumes, gelatin.
Allergic to trees, grass,ragweed, feathers, dander, mold and dust.
Outgrew eggs, fish, shellfish


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PostPosted: Fri Dec 17, 2010 12:33 pm 
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Joined: Mon Jul 05, 2010 11:37 am
Posts: 1523
Location: Alberta
Didn't their slogan used to be 'ingredients for life'?
I remember this cause we had a 'chuckle' about that back in '05,I think, but would have the paperwork to check for sure. DD had a reaction to signature soup that had noodles in it. The noodles - egg - not listed. Anyway, when we got back from the hospital, I called the 800 # on the container. Safeway. We then went on a holiday. When we returned, (a few weeks later I was out shopping and was surprised to see the product unchanged in the store. I called again. Well, turned out that # was in the states and they didn't follow up. I know, I know, now I know, I should have called the CFIA. Now I know better. Learned here. Ignorance is not bliss in these cases.

Michele

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Myself - Seasonal, cats
dd-asthma (trigger - flu) anaphylactic to eggs, severe allergies to bugspray and penicilin,pulmicort
ds-Seasonal, cats and OAS
dh-allergy cats, bugspray and guava, outgrew egg allergy


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PostPosted: Sun Dec 19, 2010 2:29 pm 
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Joined: Sun Nov 30, 2008 11:00 am
Posts: 1119
There has been one reported reaction associated with the consumption of this product.

I can't help but wonder the severity of the reaction. Did it include an epi-pen and paramedics and the hospital? Was the person okay?

Do the people who stock their shelves understand the severity of the problem with those boxes being on the shelves?

At Sobey's when there were a lot of recalls in 2009 for one company I saw their grocery manager double checking the shelves personally. That made me feel much more confident than this incident with Safeway.

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me: allergic to crustaceans plus environmental
teenager: allergic to hazelnuts, some other foods and environmental


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