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 Post subject: Good Brand Bad Brand
PostPosted: Tue Nov 14, 2006 5:21 pm 
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Joined: Tue Oct 31, 2006 7:08 pm
Posts: 8
Location: Everett, WA USA
Hi. I want to make a thread that's a quick reference guide for any of us who can't afford or don't have the time to do allergy-free online shopping aka confined to the local grocery store. (I did a sight search and as far as I saw none had been started yet) Searching for safe brands one day was what brought me to this sight in the first place. I think it would be great to know which brands have been called already without having to do a full forum search.

So please share what you feel safe and not so safe with, I'll start:

Good Brand:

Pepperidge Farms (If it could be there it will say it)
Blue Bell Ice cream (Any allergens will be listed)
Campbell's (they actually signed me up for FAAN)
Skippy (for people who are tree-nut allergic but not peanut allergic)
Delmonte Canned fruits or vegetables for people who are tree-nut allergic

Bad Brand:
Sara Lee (most sketchy customer service I've ever dealt with)
William Sonoma (Every food is processed on equipment that also has processed all major allergens)

More to follow

:D

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Allergic to Tree-nuts


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 Post subject:
PostPosted: Tue Nov 14, 2006 11:32 pm 
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Joined: Tue Nov 29, 2005 4:04 pm
Posts: 2044
Location: Gatineau, Quebec
Funny - I'm not a fan of Campbells. But I'm in Canada, and I just realized that you're in the U.S....

I think having such a list is a good idea to help people know where to start looking for products, but I think it's important to specify what country and even province/state you are in when talking about a particular company. Practices can change from county to country (as is perhaps the case with Campbells) and even region to region, and it would be a good idea for people to be clear on where you're coming from, as it were. :)

So, my "good brand" list:

1. Kellogg's (Canada) - "if it isn't on the label, it isn't in the product" policy; good customer service

2. Kraft/Mr. Christie (Canada) - "if it isn't on the label, it isn't in the product" policy; good customer service

3. Dare (Canada) - "if it isn't on the label, it isn't in the product" policy; good customer service

4. Pillsbury (Canada) - clear labelling; clearly state what allergens are IN the product at the end of the ingredients list

5. Unilever (Canada) - for their dairy-free Fleischmann's Lactose Free margarine, and for taking the time to provide me with a detailed response to my enquiry about whether this margarine might contain dairy (see http://www.allergicliving.com/forum/vie ... php?t=1620 ).

6. SunRype (Canada): for healthy products, clear labelling and quick response to consumer enquiries.

7. Sisu (Canada): for safe vitamins and calcium (free of many allergens), clear labelling, and quick response to consumer enquiries.

My "have some learnin' to do" list:

1. Campbells (Canada): Last year, I bought a Pepperidge Farms product (they own Pepperidge Farms - did you know that?). When I called the Campbells Customer Support line to double-check if it was safe they refused to tell me if it might be run on a line with dairy and eggs.

They also refused to tell my allergist, who was asking on behalf of a patient of hers who was being stonewalled by Campbells, if their soup contained mustard seed. Said it was proprietary info. :x

K.

_________________
Karen, proud Mom of
- DS1 (12 yrs): allergic to cashews, pistachios, Brazil nuts, potatoes, some legumes, some fish, pumpkin seeds; OAS
- DS2 (1o yrs): ana. to dairy, eggs, peanuts; asthma


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 Post subject:
PostPosted: Wed Nov 15, 2006 5:07 am 
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Joined: Tue Oct 31, 2006 7:08 pm
Posts: 8
Location: Everett, WA USA
Not to de-rail... but when I called pepperidge farms they were incredibly helpful. And yes I did know they were owned by campbell's: that's how I found out. It stinks that you didn't receive the same treatment. I actually only called them about 4 months ago, but now I realize that their products with the states may be different than their products with canada.

Quote:
they also refused to tell my allergist ... if their soup contained mustard seed. Said it was proprietary info
I can't stand when companies do that. Sorry you had such a lousy experience.

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Allergic to Tree-nuts


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